Forfaits vacances – Comté de Miami-Dade

Excellent choix

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

The room was very clean and organized with a wonderful city view. The building was relatively quiet. We especially loved how spacious the bathroom area is. Valet and concierge services are exceptional, the restaurant on the 25th floor is great, and it's in a great location in Miami. However, we did encounter one issue that did cost us a decent amount of money. The water connection for the washer was not hooked up and no dryer was available. This meant instead of being able to do our laundry, we had to buy new clothing items. There was also a feminine hygiene wrapper under the bed upon arrival. These things made me question if the bed sheets or towels were properly laundered. Overall, we enjoyed the experience. We typically stay at the Icon, but due to the construction on that building we chose to try the Arch and will probably do that again.

Trop de dysfonctionnements: enregistrement tres long malgre un pre enregistrement en ligne, des ustensils de cuisine degoutants, linge de lit sale a l'arrivee, change par la suite), pas d'eau chaude pour faire la vaisselle, un lave vaisselle non efficace, des prises electriques inutilisables, probleme de lumieres, des intrusions du personnel (un agent est entre sans meme frapper avant), des coupons pdj mal vus par le personnel de la terrazza, le meme petit dejeuner tous les jours avec ces coupons (the vert, omelette et pommes de terres rissolees, et selon le serveur un verre d'eau en plus!!!, rien d'autre, pas de changement possible), peu d'ambiance, wifi assez mauvais. Beaucoup de problemes de communication car le personnel parle a peine en anglais. Certains sont limites a "Hello". Ils ne parlent quasiment qu'en espagnol.